by Amy Henderson | Aug 19, 2024 | Communication, Leadership
I listened to a long-form interview with the renowned actor/director Ron Howard and was impressed with his examples of applying two seemingly opposing leadership styles. For many years I’ve taught this concept of varying your approach depending on the situation, so I...
by Amy Henderson | Aug 18, 2024 | Communication
At times in my life, personally and professionally, I’ve felt weighed down by regret. But…the past is over. I can’t change it. However…what I CAN change is how I view it. Recall a regret from your past, and then read through the statements below. Do these...
by Amy Henderson | Aug 17, 2024 | Communication
LOOK CLOSELY! Can you decipher what’s hidden within each photo…in plain sight? Much like navigating everyday challenges, these illusions prompt us to see beyond the obvious. To pause, reconsider initial impressions, and acknowledge that there’s more than...
by Amy Henderson | May 22, 2020 | Leadership
Providing recognition. Showing appreciation. Conveying thanks. Do we, as managers, team members, co-workers, do this often enough? Probably not. One of the most potent tools is also the most under-utilized: SHOWING APPRECIATION. Having worked with thousands of...
by Amy Henderson | Apr 30, 2020 | Communication
Rapport comes from the French word for “relationship.” Is it any wonder that rapport is essential for good communication in the workplace? But what exactly is rapport? What does it do? How does one build rapport? First off – rapport is all about trust and...
