Articles & Business Resources
Rapport comes from the French word for “relationship”. Is it any wonder that rapport is essential for good communication in the workplace? But what exactly is rapport? What does it do? How does one build rapport?
Current statistics suggest that on average, hiring the wrong person for the job costs an organization at least 2-1/2 times the employee’s salary. This doesn’t include less measurable costs such as low morale and loss of customers.