Articles & Business Resources

WORKPLACE TOOLS – One of the most powerful

Providing recognition. Showing appreciation. Conveying thanks. Do we, as managers, team members, co-workers, do this often enough? Probably not. One of the most potent tools is also the most under-utilized: SHOWING APPRECIATION. Having worked with thousands of...

Rapport – The Essential Communication Tool

Rapport comes from the French word for “relationship”. Is it any wonder that rapport is essential for good communication in the workplace? But what exactly is rapport? What does it do? How does one build rapport?

Avoid two common interviewing mistakes

Current statistics suggest that on average, hiring the wrong person for the job costs an organization at least 2-1/2 times the employee’s salary. This doesn’t include less measurable costs such as low morale and loss of customers.

Rapport – The Essential Communication Tool

Rapport – The Essential Communication Tool

Rapport comes from the French word for “relationship”. Is it any wonder that rapport is essential for good communication in the workplace? But what exactly is rapport? What does it do? How does one build rapport?

Avoid two common interviewing mistakes

Avoid two common interviewing mistakes

Current statistics suggest that on average, hiring the wrong person for the job costs an organization at least 2-1/2 times the employee’s salary. This doesn’t include less measurable costs such as low morale and loss of customers.

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